Drama in your company creates havoc and expensive employee problems. Workplace drama - destroys productivity - harms teamwork - distracts coworkers - damages work atmosphere
Managers who allow workplace drama send a message to employees that they will get paid to - whine and complain - not work
3 TYPES OF WORKPLACE DRAMA
Employees spewing drama love doing three behaviors: 1. Whining 2. Complaining 3. Blaming
Sometimes they exhibit drama in your workplace by whining and complaining about their personal, non-work lives. Those same people often exhibit addiction to whining, complaining and moaning about their jobs, coworkers, and your company.
Notice, workplace drama has zero to do with helping your company improve productivity and profits. If you allow drama, you also diminish your success and reputation as a manager.
FACT: YOU ARE MANAGING A BUSINESS, NOT A PSYCHOLOGICAL
While your heart may ache for employees emitting workplace drama, remember: You are paid to grow your business. You are not paid to provide psychological counseling or consoling of employees. They are on your payroll, and must perform job duties you pay them to do.
TECHNIQUES TO END WORKPLACE DRAMA
You can use three methods to stop workplace drama. And you can put these techniques into action immediately.
Last time, we will discuss the first two methods.
1. PRE-EMPLOYMENT TESTS TO SPOT APPLICANTS WHO LOVE
2. FUNNY WAY TO IMMEDIATELY END WORKPLACE DRAMA
Today we will discuss Method #3.
3. PUBLIC EXECUTION OF WORKPLACE DRAMA EMPLOYEE
If an employee refuses to stop workplace drama, then record the abuses, specifically how the drama reduced productivity. Warn the employee of drama abuses. Many companies use a policy in which three warnings could result in termination.
If you terminate a workplace drama addict, make it a “public execution” in which all employees see workplace drama resulted in getting fired. Then, all remaining employees vividly see workplace drama (A) can result in getting fired, plus
(B) harms productivity and company profits which, in turn, could harm their
RECOMMENDATIONS TO END WORKPLACE DRAMA: PRE-EMPLOYMENT TESTS + FUNNY WARNING + FIRING DRAMA EMPLOYEE
Workplace drama wreaks havoc on productivity, profits, teamwork, and work atmosphere. Now, you know three techniques to stop drama in your workplace.
First, use pre-employment personality tests. Avoid hiring job applicants who get
(A) low pre-hire test scores on Following Rules, Policies and Procedures and
(B) high test scores on Pessimism, Being Emotion-Focused, and Impulsive.
Second, when an employee spouts drama, stand in front of that employee, and sway back-&-forth while chanting this in sing-song voice: “Drama . . . drama . . . drama! Drama . . . drama . . . drama!” You simultaneously stop drama in a humorous way, while you role-model how employees instantly can stop workplace drama.
Third, hold a “public execution” of an employee who refuses to stop workplace drama, despite your multiple warnings. This shows employees you are managing a department or company, and not operating a psychological counseling center for whining and complaining employees on your payroll.
Pre-employment personality tests plus comical “Drama . . . drama . . . drama . . . !” plus public executions result in you quickly ending workplace drama.
COPYRIGHT 2014 MICHAEL MERCER, PH.D.